We offer a money-back guarantee for 60 days.  We want you to have time to get used to the comfort and improved sleep this patent-pending product provides. But if during that time you want to return the pillow, we will refund the price you paid for the pillow less the $9 outbound shipping expense. Return packaging and shipping is the responsibility of the purchaser and an authorization code is needed for us to track and credit the appropriate customer. Please call us at (888) 909-9947 to receive your authorization code and the address to ship returns.